Christian Thompson

Christian Thompson began their career in 2018 as a Relationship Banker for Bank of America. In this role, they opened and managed client accounts, processed financial transactions, and upsold clients on account services, credit cards, and bank benefits. Christian also served as a Client Services Representative. In 2019, Christian moved to The Cruisery, where they worked as a Bartender. Christian was able to influence upselling by developing positive relationships with customers and was awarded the highest per-monthly sales average 5 months in a row. Christian also resolved customer complaints in a demanding, high-volume setting. In 2020, Christian joined Webserv as a Sales Development Representative. Christian embraced the responsibility of onboarding and training incoming SDRs on prospecting, email messaging, and Salesforce tips and tricks. Christian also listened to existing customers to uncover their pain points and developed and presented their findings and recommendations for potential areas of service expansion. Christian then moved to the role of Sales Development Coordinator, where they consistently reached outbound daily call volume of 75 prospects resulting in 8+ demos a month. Christian also proactively communicated with prospects and analyzed data within Salesforce to create leads out of outbound prospecting. Finally, they served as a Client Support Specialist, providing comprehensive solutions and support for clients and partners through building and maintaining strategic relationships with clients and other cross-functional departments.

Christian Thompson attended Cuesta College from 2017 to 2018, studying Business Administration and Management, General.