Samantha MacEy

Samantha Macey has extensive experience in customer success and network services management, currently serving as a Customer Success Manager and Client Relationship Manager at Connect since July 2019. Previous roles include Networks Operations Manager and Service Delivery Manager at Genius Networks, where Samantha focused on enhancing customer experience and service performance. At Class Networks, Samantha held the position of Client Services Director, managing key accounts in the charity and commercial sectors. Prior roles also include several positions at Maintel and Nortel, where Samantha was involved in pre-sales consulting, business management, and help desk operations. Education was completed at Thomas More Catholic School, alongside earlier education at Parish Church Junior School.