Hema B has a diverse work experience in the travel and aviation industry. Hema started their career in 2008 at Kingfisher Airlines as a Guest Services Flight Controller, where they gained expertise in core domestic and international reservations using Sabre GDS. Hema'sresponsibilities included preparing operational schedules and keeping the team updated on instructions from higher authorities.
In 2012, they joined Mystifly Consulting (India) Pvt Ltd as a Team Leader, where they focused on standardizing processes and ensuring smooth operations management in GDS Queues, QC, and QA. Hema held this role until 2017.
After that, they worked at Amadeus India Pvt Ltd as a Product Manager for the B2B division. In this role, they were responsible for defining product strategies, generating new ideas for development, and leading the product team for the South India region. Hema held this position until 2019.
Currently, Hema B is working at Wego.com as part of the Commercial Operations - Flights team. Hema joined in 2019 and has held various roles, including Project Manager for Flight Integrations. Hema'sresponsibilities in this position include managing commercial operations and ensuring the efficient integration of flights.
Overall, Hema B has extensive experience in the travel and aviation industry, with a focus on operations management, product development, and team leadership.
Hema B has a Master of Business Administration (MBA) degree in Operations Management and Supervision from the Symbiosis Institute of Management Studies, which they obtained from 2009 to 2011. Hema also holds a Bachelor's degree in Biotechnology from Andhra University, though the specific years of study are unavailable. Hema B has a Global Certification in Product Management from INSAID, but the details of their field of study are not provided. Additionally, they have obtained several certifications, including Distribution and Airline Retailing with NDC from the International Air Transport Association (IATA) in December 2020, Project Management from Udemy in March 2020, Advanced Reservations & Ticketing - Amadeus GDS from Amadeus in April 2019, Lean and Six Sigma from KPMG in January 2016, Advanced Reservations & Ticketing - Sabre GDS from IATA in August 2011, and Dangerous Good Regulations Certification - Air Travel from IATA in May 2010.
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