Susan Jackson has a diverse work experience spanning several companies and roles. Susan started their career at WakeMed Health & Hospitals, where they served as the Director of Staff and Workforce Development and later as the Vice President and Chief Learning Officer. During their time there, they implemented innovative training programs and partnered with colleges and universities for clinical rotation programming. Susan then transitioned to BCBSNC, where they held the positions of Director and Vice President of Health Delivery Redesign. In these roles, they developed new provider partnership programs and led efforts to lower costs and improve quality. Following their tenure at BCBSNC, Susan joined C3 HealthcareRx as the Chief Operating Officer, overseeing clinical field teams, pharmacy operations, and human resources. Most recently, Susan has been serving as the Chief People Officer at Well Care Health, where they are responsible for talent acquisition, culture and retention, compensation design, and organizational development. Susan'sexpertise lies in leadership development, employee relations, and operational success. Throughout their career, Susan has demonstrated a strong commitment to driving growth, maximizing performance, and fostering a positive work environment.
Susan Jackson has a Master of Arts degree in Health Services/Allied Health/Health Promotion from East Carolina University. No specific start or end year for this educational experience is mentioned.
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