Karen Hayden currently serves as the Change and Release Manager for Digital Services at West Mercia Police since October 2021. Prior to this role, Karen held multiple positions at Warwickshire Police and West Mercia Police between January 2019 and September 2021, including Customer Services Manager and Technical Support Team Leader. From July 1994 to December 2018, Karen was active as the ICT Operations Lead with the Warwickshire Police Authority. Karen's educational background includes a degree from the University of Wolverhampton, which was completed between 1989 and 1992.
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