Jayne O'Carroll

Jayne O'Carroll is a highly experienced professional in the insurance technology sector, currently serving as a Product Delivery Lead at West P&I since September 2023, following a role as a Senior Business Analyst at Ely Consulting Services Ltd. with a focus on the software development lifecycle and an extensive background in the London Insurance Market. Notable expertise includes underwriting and claims business processes, project management, and business analysis, alongside proficiency in Agile and Waterfall methodologies. Jayne has successfully led software implementation projects, managed teams of analysts, and delivered business process mapping and stakeholder management. Educational qualifications include a Master of Science in Business Analytics and Management Sciences and a Bachelor of Engineering in Aerospace Engineering, both from the University of Southampton.