Abdul Haneef is a seasoned professional with extensive experience in customer success and operations within the technology and e-commerce sectors. Currently serving as the Global Lead for Customer Success, Analytics & Digital Solutions at West Pharmaceutical Services since August 2024, Abdul has previously held positions including Operations Manager for E-commerce at Cendyn and Workflow Management Team Lead at Google Operations Center. Earlier career roles include Subject Matter Expert/Process Lead for Google Ads at Cognizant and Customer Support Professional at Amazon, where Abdul received the Award of Excellence and was recognized as a Customer Delight Ambassador. Abdul holds a Bachelor's Degree in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University.
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