Mark M.

Mark M. is an accomplished professional with extensive experience in operations and leadership roles across various organizations. Currently serving as the Director of Reliability Engineering at ServiceNow since October 2021, Mark M. also contributes as a Member of the Board of Directors for Western Care Association, a not-for-profit supporting individuals with intellectual disabilities in Mayo. Previous roles include Global Head VP of Cloud Operations at AxiomSL (now Adenza), where strategic cloud-based regulatory reporting solutions were developed, and leadership positions at Aspect Software and ClickSoftware focusing on customer success and cloud operations. Mark M.'s career also includes service management and technical roles at ORBCOMM and An Garda Síochána. Mark M. holds multiple educational qualifications, including a degree from Atlantic Technological University and FETAC Level 6 in Supervisory Management.