Ramya Narayanan

As Chief Strategy and Development Officer, Ramya Narayanan partners with leaders inside and outside of Western Union to support and monitor strategic initiatives aligned with the Company’s business objectives. This includes the exploration of expansion opportunities and defining our strategic direction for global retail.

Ramya’s experience includes more than 13 years at American Express, where she held a variety of general management and enterprise strategy roles. Most recently, she led the Enterprise Strategy and Execution team. During her tenure there, she drove revenue growth, cost efficiencies, and profitability through a results-oriented approach to innovation, strategy, and execution. Ramya also led American Express’s $1B revenue OPEN business focusing on small business owners.

Prior to her time at American Express, Ramya led the overall strategic planning processes at Automatic Data Processing, served as an Executive Director at the League of Artisans, and as a Principal Consultant at PwC.

Ramya earned a Master of Business Administration in General Management from the Johnson Graduate School of Management at Cornell University; a Master of Science in Industrial Engineering from the University of Wisconsin–Madison; and a Bachelor of Engineering in Industrial Engineering from the College of Engineering at Anna University in Chennai, India.

A native of India, Ramya speaks English and Tamil, and lives with her family in NYC.