Shannon Anderson

Shannon Anderson is an experienced Health Insurance Specialist at Westfund Health Insurance, with a strong focus on customer service, sales, and claims processing since June 2016. Prior roles include Administrative Officer at Professional Business Services, where Shannon handled customer service and invoicing, and Technical Manager at Gallagher Bassett Services, Inc., overseeing claims outcomes and training staff in case management. Shannon has developed a comprehensive skill set in claims management, customer relations, and project work through various positions, including roles at CGU Insurance, AAMI, and as an Administration Assistant at multiple companies. Educational qualifications include a Masters in Rehabilitation Counselling from Griffith University and various certifications in financial services and work health and safety.