Courtney Greenlee

Courtney Greenlee has a diverse work experience spanning over a decade. Courtney currently serves as the Chief People Officer at Westminster Village, where they successfully led the workforce through the challenges of the COVID-19 pandemic. Courtney created and enforced policies and procedures while closely monitoring local, state, and federal regulations. Courtney also implemented an employee referral bonus program that resulted in 50% of new hires.

Prior to their current position, Courtney worked at Illinois State University, first as a Human Resource Officer and then as a Compliance Specialist. In these roles, they were responsible for various HR functions, such as coordinating faculty recruitment, managing employment verifications, handling unemployment claims, and overseeing background and fingerprint checks.

Courtney also gained experience as a Staffing Consultant and Inside Sales Representative at Express Employment Professionals, where they were responsible for recruiting and assisting hiring managers in the customized hiring process. Additionally, they played a key role in growing the business through both inside and outside sales calls.

Earlier in their career, Courtney worked as a Legal Assistant at Williams and Swee, Ltd., where they prepared legal documents, correspondence, and forms, and as an Annuity and Supplementary Contract Service Specialist at State Farm Insurance Company, where they provided service and support to agents and customers in relation to annuity contracts.

Courtney also had a brief stint at State Farm Insurance as a System Support Specialist and an After Hours Quote & Bind Sales Representative, where they assisted management with software navigation, HR representatives with data entry, and sold insurance policies in a call center setting.

Lastly, Courtney worked as a Customer Service Representative at APPS Paramedical, where they handled candidate selection, employee terminations, new employee orientations, and daily administrative tasks.

Overall, Courtney Greenlee has demonstrated skills and experience in various HR functions, recruitment, policy enforcement, employee management, sales, and customer service.

Courtney Greenlee attended Marian Catholic, where they completed a College/University Preparatory and Advanced High School/Secondary Diploma Program. After that, they enrolled in Prairie State College from 2006 to 2007 and obtained an Associates of Arts degree in Psychology. Later, from 2008 to 2010, Courtney attended Eureka College, where they received a B.S. degree in Organizational Leadership. Most recently, they pursued a Master of Business Administration (MBA) degree at Illinois State University, completing their studies from 2017 to 2019.