Allen Magri has extensive experience in market research and customer experience analysis. Allen currently works at GRAIL as a Senior CX Analyst, where they collaborate with the VP of CX/UX to build a Voice of Customer program for GRAIL's early cancer detection blood tests. This includes developing surveys, collecting customer feedback, and creating dashboards for CX metrics. Allen also conducts ad-hoc CX/UX research using various tools. Prior to GRAIL, Allen worked as an Insights Analyst at WEVO, a user research tool company. Allen also served as a Market Research Insights Consultant at Trusted Talent and as a Senior CX Analyst at GRAIL previously. Additionally, Allen has experience as an Account Manager at Dynata and in different roles at UserZoom, including Researcher and Customer Enablement Manager. Earlier in their career, Allen worked as a Senior Market Research Project Manager at MyPoints and as an Associate Consultant at Keynote Systems.
Allen Magri attended San Francisco State University from 1998 to 1999, where they studied Industrial/Organizational Psychology. In 2014, Allen enrolled in The A.C.T. Conservatory, specializing in Acting/Theater Arts.
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