Shalaka Johnson

Shalaka Johnson has a diverse work experience in the field of IT Operations and Fintech Solutions. Shalaka served as the Head of Application Maintenance and Support - EMEA at WEX, where they focused on driving IT Operations efficiencies and staff development. Prior to that, they were the Portfolio Development Manager at WEX, overseeing the implementation of sales and growth strategies. Shalaka also held the role of Technical Account Manager / Service Manager - EMEA at WEX, where they directed service delivery to key clients and acted as the primary point of contact for the service delivery team. Before joining WEX, Shalaka worked at Shell as a Trading Operations Analyst, Business Analyst, and Systems Analyst, where they coordinated with operations and IT to define operational system requirements and processes. Shalaka also held roles as a Forecasting Analyst, Senior Account Analyst, and Account Analyst at Shell. Throughout their career, Shalaka has achieved notable accomplishments and received recognition for their contributions to various projects. Overall, Shalaka Johnson has a strong background in IT Operations and has demonstrated leadership skills and expertise in driving service improvements and cost optimization.

Shalaka Johnson attained a Master's degree in Information Technology from Unitec | Te Pūkenga during the period of 2003 to 2006.