Marion Mitchell

Marion Mitchell has extensive experience in managerial roles within various companies such as Whalen Furniture, Covance, Charitable Gift Financing, Kaiser Permanente, Blue Shield of California, and Delta Dental. Marion has a Bachelor of Arts in Organizational Communications from California State University-Sacramento. Marion's roles have involved managing customer service representatives, supervising staff, coaching and mentoring employees to meet and exceed service level expectations, and providing leadership in customer service settings. Achieving high first call/contact resolution and efficiency in using CRM and ERP platforms are key skills of Marion.