John Austin

John Austin is a Default Management Specialist at Chartway Credit Union, where responsibilities have evolved from aiding the Recovery Team with charged-off debts to serving as a Repo Specialist, handling member arrangements, repossession assignments, skip tracing, redemptions, and financial counseling. Prior experience includes freelance illustrating for WHRO Public Media, with skills in digital and traditional illustration, animation, and concept design. John Austin has also worked as a Case Worker at Summs Skip and Collateral Solutions, specializing in skip tracing and repossession efforts, and spent over 14 years at ABNB Federal Credit Union as a Senior Collector and Collector, where mentoring and IT operations were part of the role. Education includes attendance at Bayside High School and ongoing studies at Tidewater Community College.