JZ

Jonathan Z.

Customer Experience Manager at Wild Fork

Jonathan Z. has a diverse work experience spanning different industries. Jonathan began their career as a Sales Associate at Macy's in 2013, where they also worked as a Corporate Sales Assistant. During their time at Macy's, they demonstrated strong customer service skills and the ability to resolve issues effectively.

In 2014, Jonathan served as a Student Government Senator at Florida International University, where they advocated for increased job fairs and engaged with faculty to enhance the College of Business experience.

Jonathan then worked at Saks Fifth Avenue as a Sales Associate, excelling in cross-selling and exceeding sales goals. Jonathan later joined Oasis, where they held the position of Guest Sales Executive, successfully managing major travel agency accounts and handling daily sales responsibilities.

Most recently, Jonathan worked at Wild Fork Foods as a Customer Experience Manager. In this role, they managed the NPS platform, developed a customer service helpdesk, and utilized SAP SRP.

Throughout their work experience, Jonathan demonstrated strong interpersonal skills, leadership abilities, and a customer-centric approach.

Jonathan Z. attended Florida International University - College of Business from 2012 to 2017, where they obtained a Bachelor's Degree in Business Administration and Management, with a focus on General studies.

Links

Previous companies

Florida International University logo

Org chart