Gary Oakes

Gary Oakes is an experienced professional in the aviation and customer service industry, currently serving as the Terminal Operations Manager at Wilson James since October 2018, where responsibilities include overseeing the South Terminal PRM operation and liaising with airlines to ensure service excellence. Prior to this role, Gary held various management positions, including Lead Terminal Manager for the special assistance division at OmniServ Ltd. at Heathrow's Terminal 5 and Terminal Manager for Terminal 3. Previous experience also includes roles at Meridian Aviation Group as Ground Services Manager, Viking Hellas Airlines as In-flight Services Manager, and significant leadership experience at Halfords, where Gary improved profitability in the cycling department. Gary started the career at JMC Airlines and worked at XL Airways in the in-flight services department. Education was completed at St Wilfrid's from 1990 to 1994.