Emily Bersin

Emily Bersin is a Customer Success Manager at Wilson Language Training since September 2023, bringing extensive experience in client services and project management. Previously, Bersin served as Client Services Manager for the Americas at Ultra Commerce, where support was provided during the acquisition of Slatwall Commerce. During a nine-year tenure at Slatwall Commerce, Bersin excelled as Client Experience & Project Manager, overseeing project management and customer support for the company's SaaS clients. Earlier roles included U.S. Digital Manager and Acquisitions and Digital Manager at the World Society for the Protection of Animals, where campaign management and online fundraising initiatives were led. Bersin's career began at Emerson College as Annual Fund Coordinator, responsible for direct mail solicitations and alumni e-communications. Emily Bersin holds a Bachelor of Science in Communications and Advertising from Endicott College.