Sofie Jacobson

Sofie Jacobson is an accomplished professional with extensive experience in customer success, service, and supply chain management across various industries. Currently serving as Head of Customer Success at Winassist System AB, Sofie has previously held notable roles such as Interim Project Management Consultant at Gridheart and Head of Customer Service & Relations at KICKS. With a strong background in optimizing customer experiences and leading teams, Sofie has also contributed to organizations like Skincity, XXL Sport & Villmark, and Interface. An educational foundation in sales and marketing, combined with leadership training from recognized institutions, underscores Sofie's expertise in customer relations and operational excellence.