Rosalba (Rose) Adkins is a seasoned professional with extensive experience in customer service and management across various industries. Currently a Customer Service Representative with Wind River Environmental since September 2020, Rosalba excels in identifying customer needs and providing accurate information. Prior roles include Manager and Assistant Manager at Wegmans Food Markets, where responsibilities encompassed employee development, customer service excellence, and operational oversight. At Philips, Rosalba held positions such as Product Support Manager, focusing on contact center operations, and Clinical Operations Specialist, providing support to various accounts. Earlier experience at Philips Lifeline involved leadership roles ensuring timely processing of government applications and managing a team. Rosalba also has a background in financial services, having worked at Upromise Investments and Sun Life Financial, where management and training roles were prominently held.
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