Lisa Mirenda

Lisa Mirenda is an organized and detail-oriented telecom professional with extensive experience in customer and sales support, billing, and dispute resolution. Currently serving as Enterprise Channel Support Manager at Broadview Networks (now part of Windstream) since April 2011, Lisa manages billing disputes, vendor cost optimization projects, and client support for high-value accounts. Previous roles include Project Manager and Customer Care Manager at Level 3 Communications, Service Delivery Manager at XO Communications, and various positions at AT&T, where Lisa developed a strong foundation in customer service and management. Lisa has received the company-wide Circle Of Excellence award, highlighting a commitment to excellence in professional performance.