Alok Kumar Gupta

Alok Kumar Gupta is a seasoned professional with extensive experience in Customer Success management across the APAC and US markets. Currently serving as Senior Manager - Customer Success at Wingify since June 2021, Alok leads the ANZ vertical, driving strategies to achieve operational metrics and enhance customer outcomes. Prior roles include Manager positions at Wingify and eClinicalWorks, where Alok focused on retention, renewals, and customer satisfaction for strategic enterprise clients. Alok has also worked as a Mathematics Educator and a Mechanical Designer, showcasing a diverse skill set that includes technical recruitment and curriculum development. Alok holds a Bachelor of Engineering in Mechanical Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya.