Douglas Batista Pinho

Douglas Batista Pinho is an experienced professional in Technology Information project management, currently serving as a Senior Project Analyst at Winover Contact Center since February 2022, where significant contributions were made to optimize billing processes for high-profile clients such as Santander and Carrefour. Prior to this role, Douglas held managerial positions in project management at VIVO TELEFONICA and Natura, where responsibilities included client needs analysis and the development of technological solutions to improve operational efficiencies. Douglas also has a background in operational management at Computeasy and experience in application development at Telemikro, as well as asset management for IBM Brasil. Douglas holds a specialization in Analysis, Project, and Systems Management from Anhanguera Educacional.