Vaibhav L. is a seasoned professional in customer success and product management, currently serving as Senior Director of Customer Success at Wiser Solutions, Inc. Since December 2020, Vaibhav has led customer success initiatives following a role as Director of Customer Success at Lowe's Companies, Inc., where notable achievements included significant improvements to competitive matching algorithms and the design of an Assortment Intelligence product. Previous positions include Head of Business Development and Partnerships at Boomerang Commerce, where Vaibhav negotiated multimillion-dollar contracts, and Associate at BNP Paribas CIB, contributing to a major restructuring that generated substantial cost savings. Vaibhav's career also includes impactful roles at Mylan and Cerner Corporation, where expertise in strategy and technology consulting led to enhanced operational efficiencies. Vaibhav holds an MBA from Carnegie Mellon University and two degrees from the University of Pittsburgh in Electrical and Electronics Engineering and Computer Engineering.
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