Nirmala S. is a CX AI Designer at WIZ.AI since March 2022, responsible for designing conversations for AI Talkbot and Chatbot (WABA) by creating script dialogue, designing flow, and conducting data analysis. Prior to this role, Nirmala worked as a Professional Freelancer for various companies such as TransPerfect, BUNCH, Pactera, and Wow AI. Nirmala obtained their education from Telkom University.
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