Lucy Washika

Lucy Washika serves as an Advisory-Client Success Partner at GLG, focusing on BPO outsourcing for Fortune 500 companies through automation and Generative AI. With extensive experience in client partnership and digital transformation, Lucy held senior roles at companies including Wizeline and Genpact, where responsibilities included leading automation initiatives and managing significant portfolios. Lucy's leadership in finance-related digital transformations resulted in substantial efficiency gains and compliance improvements, while prior roles at Capgemini, JPMorgan Chase & Co., and Fiserv highlight expertise in project management, quality assurance, and stakeholder collaboration. Lucy holds a Master's in Business Administration from the Massachusetts Institute of Technology and has demonstrated a consistent track record of driving revenue growth and value delivery throughout a diverse career in technology and finance.