Francis Carlo Orlanes has extensive work experience in various leadership and managerial roles. In 2005, they started their career at Convergys as a Fraud Analyst and later became a Team Communication Coach. From 2010 to 2016, they worked for TELUS International Philippines as a Learning Services Specialist and later became a Learning Services Supervisor. During this time, they implemented effective training programs and strategies that resulted in improved agent performance and reduced attrition rates. In 2016, Francis joined Johnson & Johnson as a Regional Lead, Manila Site Coordinator, and later became an Associate Manager, Manila Site Administrator. Francis Carlo was responsible for managing site operations, implementing workplace experience initiatives, and leading cross-functional networks. In 2019, they became the Regional Manager, Asia-Pacific Site Operations, where they optimized site operations budget and facilitated change management projects. Currently, they work at Woflow as the Head of Learning & Development and Global Workforce Recruitment, overseeing catalog digitization and data management endeavors.
Francis Carlo Orlanes began their education in 1995 at Manila Science High School, where they completed their secondary education. From 1999 to 2005, they attended the University of the Philippines and earned their Bachelor of Science degree in Chemistry. In 2008 and 2009, they pursued studies in Fashion Styling at the Fashion Institute of the Philippines. Later, in 2010 and 2011, they furthered their education in Menswear Fashion Design at the same institute.
In addition to their formal education, Francis Carlo Orlanes obtained certifications in Coaching Excellence in December 2014. The institution from which they obtained this certification is not mentioned. Francis Carlo also holds a certification in Six Sigma, which was received from The Council for Six Sigma Certification (CSSC). The specific date of obtaining this certification is not provided.
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