Gabriela B. is an experienced professional currently serving as the Online Content Manager at wolfcraft since February 2020, responsible for content creation, publication, and moderation across social media channels while ensuring brand consistency. Prior experience includes roles as a Customer Service Team Mentor at bwin, where Gabriela focused on process analysis, complaint management, and data maintenance, and as a Customer Service Specialist at FHU EFEKT, managing business plans and partner relationships. Additional roles include Administrative Assistant at FP EFEKT and Atlantic Crossroads Inc., contributing to online content and database management. Gabriela holds a Master of Arts in English Philology from Uniwersytet im. Adama Mickiewicza w Poznaniu and an Associate of Applied Sciences in IT Business Programming from County College of Morris, complemented by a hotel management certification and project management training.
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