Lelethu Kosana

Lelethu Kosana has a diverse range of work experience in the IT industry. They started their career as a Junior Unix Systems Administrator at Vodacom in 2010, where they were responsible for monitoring system performance, managing user accounts, and resolving issues. In 2012, they worked as a Technical Support Agent at Data Cash, providing technical support to customers and maintaining their systems. They then worked as a System Engineer at DoorwaIT, providing inbound client support and resolving technical issues.

Lelethu then joined eNetworks as a Technical Support and later as a Junior Linux Systems Administrator, assisting the networking team and managing client routers. They also gained experience as a Dolfin Consultant at UCS, providing application support.

In 2017, Lelethu became a System Administrator at Sim Direct, where they maintained Windows and Linux servers and supported Windows domain users. They then worked at Sportpesa as a System Engineer, ensuring system availability and serving as a Level 1 escalation for incidents.

Lelethu's next role was as an Application Support Engineer at Bytes System Integration, where they provided monitoring, support, and investigation for telecoms applications. They also ensured SLAs were met and contributed to process improvement.

Currently, Lelethu is working as a NOC Engineer at Wonderlabz, where they are responsible for proactive monitoring and support of infrastructure, investigating and reacting to live issues, and participating in the design and implementation of new setups. They also handle service requests, incidents, problems, and change requests using ITIL best practices. Lelethu utilizes Linux technologies, monitors and sets up alerts, and analyzes logs for troubleshooting and detecting cybersecurity threats.

Throughout their work experience, Lelethu has gained proficiency in various technologies such as Linux, Docker/Kubernetes, virtualization (Openstack, Vmware), and cloud platforms (Google GKE, Amazon EKS).

Lelethu Kosana attended the Cape Peninsula University of Technology, but no specific start or end year, degree name, or field of study was provided.