Serena Eltri

Serena Eltri has a diverse professional background with significant experience in office management and customer service within the hospitality and cultural sectors. Currently serving as an Office Manager at Wonderz GmbH since June 2021, Serena previously led teams as Office Manager at PLUS Hostels from November 2018 to May 2021, overseeing training, shift planning, and stakeholder collaboration. Prior roles include Back Office Employee and Front Office Specialist at PLUS Berlin Hotelbetriebsgesellschaft mbH, where responsibilities included booking management, customer service, and event coordination. Earlier experience as Assistant Curator Manager at DNA Galerie involved organizing activities for European cultural institutions. Serena holds a Master's degree in Economics and Management of Arts and Cultural Activities from Università Ca'​ Foscari Venezia and participated in an Erasmus program at Erasmus University Rotterdam.