Max Masure

Max Masure is a seasoned Service Designer and UX Strategist currently working with the National Institutes of Health on the All of Us Research Program, where innovation is driven through user-centered design and collaboration. Max has successfully led initiatives that resulted in significant website enhancements and increased registrations, while advocating for underrepresented communities and improving user experience across various platforms. Additionally, Max is a published author focused on overcoming imposter syndrome, has extensive experience in service design across major organizations such as Waymo, Nike, and the United Nations, and co-founded Argo Collective to promote diversity and inclusion in tech. Academic credentials include user experience training from General Assembly NYC and degrees in multimedia and design.