Mandy Viray

Mandy Viray has extensive work experience in various customer support and assistant roles. Mandy is currently working at Wonolo as a Senior Customer Support Team Lead since November 2021. Prior to this, they held the position of Customer Support Team Lead at Wonolo from August 2019 to November 2021. Mandy also worked as a Customer Service Representative at Wonolo from June 2018 to August 2019. In 2017, Mandy worked as a Virtual Assistant at Your Remote Assistant from October 2017 to March 2019. Mandy started their career at TaskUs Philippines as a Training Specialist from July 2014 to September 2017 and as an Email Support Representative from July 2014 to November 2014. Mandy also worked at TELUS International Philippines as a Technical Support Representative from May 2014 to July 2014 and as a Customer Interaction Associate from August 2011 to April 2014. Additionally, Mandy worked as a Marketing Assistant at Hinge Inquirer Publications from March 2011 to June 2011 and as a Technical Support Representative at TELUS International Philippines from March 2008 to July 2008.

Mandy Viray completed their bachelor's degree in Psychology from the University of Makati from 2007 to 2011. Before that, they passed the ALS Acceleration Exam and obtained a high school degree from LMFI Concordia College in 2006. Mandy also attended the University of the Philippines from 2004 to 2005, studying at the Conservatory of Music. Mandy started their education journey at San Jose Elementary School from 1990 to 1997. In terms of additional certifications, Mandy obtained the Customer Service Foundations certification from LinkedIn in 2019.