Melissa Cruz Frazier has a diverse work experience in the banking industry. Melissa started their career as a Teller at Bank of Hawaii in January 2004 and worked there until February 2005. In March 2005, they joined Woodforest National Bank as a Retail Banker and held this role until March 2007.
Melissa then transitioned to the position of Sr. ID Theft/Forgery Investigator at Woodforest National Bank, where they worked from March 2007 to December 2015. During this time, they gained expertise in fraud detection and investigation.
In December 2015, Melissa took on the role of BSA Quality Assurance Manager at Woodforest National Bank, focusing on ensuring compliance with anti-money laundering regulations. Melissa held this position until April 2021.
In April 2021, Melissa was promoted to the position of Operational Risk Manager at Woodforest National Bank. Currently, they play a vital role in managing and mitigating operational risks within the organization.
Throughout their career, Melissa Cruz Frazier has consistently demonstrated their skillset in various areas of banking, including retail banking, fraud investigation, and risk management.
Melissa Cruz Frazier, CFE, CAMS, pursued their education in a chronological manner. Melissa began their academic journey at Windward Community College from 2000 to 2003, where they obtained an Associate of Arts (A.A.) degree in Liberal Arts and Sciences/Liberal Studies. Following this, they enrolled at Hawaii Pacific University from 2003 to 2005, and successfully earned a Bachelor of Science in Business Administration (BSBA) with a specialization in Finance.
Additionally, Melissa Cruz Frazier has expanded their knowledge and expertise through various certifications. In October 2016, they became a Certified Fraud Examiner through the Houston Association of Certified Fraud Examiners. Melissa furthered their credentials in September 2017 when they acquired the same certification from the Association of Certified Fraud Examiners. Melissa continued enhancing their professional qualifications and added the title of Certified Anti-Money Laundering Specialist (CAMS) to their name in October 2020, attaining the certification from ACAMS. Moreover, they completed the Fraud Risk Assessment - Key Concepts course at the Houston ACFE in August 2020.
Based solely on the provided information, no other assumptions can be made regarding Melissa Cruz Frazier's education or professional background.
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