Paul C. Marino is currently the Vice President - Director of the Customer Experience Center at Woodforest National Bank. With a background in customer experience consulting and contact center advisory services, Paul has held various leadership positions in companies such as AIG Retirement Services, Sequent, PCM, and more. Paul has extensive experience in managing service delivery functions, client services, and operational consulting. With an MBA in Management from Canisius University and a BS in Business Administration with a focus on Marketing from the State University of New York at Fredonia, Paul brings a wealth of knowledge and expertise to their current role.
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