Ccsm Rita Carnes

Rita Carnes has extensive work experience in various roles and industries. Their most recent position is as the CX Automations Manager at Workato, where they are responsible for delivering improved customer experiences through intelligent automation. Prior to that, they worked as a Voice of Customer Data Consultant at ESG and Aruba, a Hewlett Packard Enterprise company, where they focused on customer data strategy. Rita also has experience as a Sr. Business Intelligence Consultant at Revinate, a Sr. Operations Analyst at Wolters Kluwer, and as a Consulting Analyst at Business Systems Analysis. Rita has previous roles as a Business Analyst at Fuzion, a Systems Analyst at Hachette Book Group, and a Licensing and Credentialing Compliance Analyst at WellPoint. Rita also has their own consulting company, Rita Carnes Consulting, where they served as an Account Management Consultant.

Rita Carnes, CCSM, has a diverse education history. In 1994, they attended Indiana University Bloomington, where they pursued a degree in Journalism. From 2017 to 2019, they studied at Indiana University–Purdue University Indianapolis, focusing on Information Technology with an emphasis on Web Development. Later, in 2020 to 2021, they enrolled at Northwestern University's Kellogg School of Management, specializing in Operations Management and Digital Strategy.

In addition to their formal education, Rita Carnes has obtained various certifications. These certifications include the G2 Buyer Intent Certificate, G2 Core Certificate, and G2 Marketing Certificate from G2; the Enterprise Automation Certification from Workato; Introduction to Automation Accelerators, Marketing Automation Badge, Automation Pro I Certificate, Automation Pro II Certificate, and Recipe Lifecycle Management Badge from Workato; the Net Promoter® (NPS) - Platinum certification from CustomerGauge; Certified Customer Success Manager (CCSM) Level 1 and Level 2 certifications from SuccessHACKER; The Voice of Customer (VOC) Techniques Certificate from Advanced Innovation Group Pro Excellence (AIGPE); Complete Introduction to AWS QuickSight from Udemy; Blockchain Essentials from IBM; and the Inbound Certified certification from HubSpot Academy.

Based on the provided information, no assumptions can be made beyond Rita Carnes' education history and certifications.