Jia Ying Lee has a progressive work experience, starting in 2011 as a Merchandising Executive at Prime Supermarket Ltd. During this role, they conducted market research, collaborated with cross-functional teams, and optimized product visibility, resulting in improved customer satisfaction and a significant increase in sales.
In 2018, Jia Ying joined Workato and held various positions. As a Marketing Associate, they leveraged Workato to create automated solutions for event management and assisted in organizing industry events and webinars, contributing to the company's network expansion and brand recognition in APJ.
Jia Ying later transitioned to the role of Office Operations, where they developed and implemented the Office Assistant Slack bot using Workato. This automation enabled effective management of office visits, allowing employees to follow colleagues' schedules and upload necessary documentation.
Currently, Jia Ying serves as a Business Systems Analyst at Workato, leveraging their expertise in technology and business to support organizational systems and processes.
Overall, Jia Ying Lee has demonstrated their ability to drive success through strategic planning, cross-functional collaboration, and innovative automation solutions.
Jia Ying Lee has a Bachelor's Degree in Psychology from the National University of Singapore, which they completed from 2007 to 2011. Jia Ying also holds a Diploma in Digital Marketing from M.A.D. School by Chatsworth Medi@rt Academy, which they obtained from 2019 to 2020. Prior to their university education, they completed their A Levels at Jurong Junior College from 2005 to 2006 and their O Levels at Bukit Panjang Govt High School from 2002 to 2004. Jia Ying also attended the Shanghai American School from 2000 to 2001 and the International School of Beijing from 1997 to 2000, although no specific degrees or fields of study are mentioned for these two schools. In addition to their educational qualifications, Jia Ying has obtained certifications as a Salesforce Certified Administrator (SCA) from Salesforce in July 2023, and as a Salesforce Certified Marketing Cloud Email Specialist from Salesforce in March 2019.
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