Tom Miklavic

Tom Miklavic has extensive work experience in the field of Success Operations and Strategy & Operations. Tom is currently working as the Director of Success Operations at Workato since March 2023. Prior to this, they held the position of Manager of Success Operations at Workato from May 2020 to February 2023. Before joining Workato, Tom worked at HubSpot for several years, starting as a Sr. Support Engineer, Team Lead from March 2013 to May 2014. Tom then progressed to the role of Sr. Customer Success Manager from May 2014 to August 2015. Following this, they served as the Principal Program Manager | Services Strategy & Operations from August 2015 to July 2016, and later as the Sr. Manager of Retention & Growth | Strategy & Operations from July 2016 to May 2020.

Tom Miklavic attended the University of New Hampshire from 2008 to 2012, where they pursued a degree in Sociology with a focus in Business. In 2010, they participated in an exchange program at the University of Oregon. Although no degree is specified for their time at the University of Oregon, the details suggest that it was a short-term educational opportunity.