Kimberly Hermano

Kimberly Hermano has extensive experience in workplace operations and customer service, currently serving as an Area Manager at Workday since May 2019, following roles as Associate Manager of Workplace Operations and Workplace Coordinator. Prior to Workday, Kimberly was with Tesla Motors from October 2013 to May 2019, where key contributions included acting as Service Manager for the Foster City Mobile Service and developing processes for a global mobile service program. Kimberly also created a cross-training certification program for technicians and advisors while managing a team of 20 employees. Earlier experience includes positions at Coliseum Lexus of Oakland, Motor City Lexus/GMC, and Magnussen Lexus of Fremont, highlighting a strong foundation in customer service and operational coordination. Kimberly holds a Bachelor of Criminal Justice from the University of Phoenix and a high school diploma from American High School.