Rebecca Monnette, the Quality Systems Manager, represents the agency at Health and Human Services Commission sanction-related appeals and serves as the agency liaison to the Office of the Attorney General and local IV-D Child Support Enforcement Courts. She is responsible to ensure the Dallas area workforce centers maintain compliance with federal statutes, state rules, and local policy and assists with the coordination of on-site reviews conducted by both state and external monitors.
Ms. Monnette earned a Bachelor of Arts degree in Psychology from The Ohio State University and has 25 years of experience in the Dallas workforce system including; job training program eligibility, career counseling, and workforce center management, including her previous tenure as the contractor's Operations Manager.
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