Basmah Shoraidah has a diverse work experience spanning across multiple companies and roles. Basmah currently works as a Corporate Sales Executive at Workhuman, where they started in June 2022. Previously, they served as an Account Executive at Gartner from December 2021 to June 2022.
Prior to their roles at Workhuman and Gartner, Basmah held positions at Entain, Whitezip, and Arvato Systems. At Entain, they worked as an Account Relations Manager from September 2018 to December 2021. Their responsibilities included managing and developing relationships with high-value accounts and stakeholders, as well as undertaking cross-functional projects to minimize risk and drive business growth.
Before Entain, Basmah worked as a VIP Account Manager at Whitezip from September 2017 to September 2018. In this role, they managed high-value accounts in various territories and focused on client retention and compliance with regulatory requirements.
Additionally, Basmah gained experience as a Customer Care Representative at Arvato Systems from May 2016 to September 2016. Basmah worked on the Norwegian team, handling customer issues and queries in Norwegian, Swedish, and English.
Overall, Basmah Shoraidah has built a strong background in sales, account management, and customer service throughout their work experience in different companies.
Basmah Shoraidah holds a Master of Science degree in Human Resource Management from the University of Essex, which they obtained between 2016 and 2017. Prior to that, they earned a Bachelor of Science degree in Psychology from the same university between 2011 and 2015. In addition to their academic qualifications, Basmah Shoraidah also obtained a certification in Challenger Fundamentals - Core Sales Skills from Challenger in July 2023.
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