Vitor Manuel Santos

Vitor Manuel Santos has a diverse work experience spanning various industries. Vitor currently holds a role as a Customer Service Executive at Workhuman, where they utilize their proficiency in Portuguese, Spanish, and English languages. Prior to this, they worked at Accenture as a Research Content Specialist, where they ensured the safety of the platform for all users by improving machine classifiers and reviewing content across multiple platforms. Vitor also provided translation support, served as a senior agent, and mentored colleagues.

Before their time at Accenture, Vitor served as a Digital Marketing Manager at One New Code NLP. In this role, they oversaw all aspects of the digital marketing department and managed social media platforms. At Concentrix, Vitor held the position of Software Senior Customer Specialist and provided best-in-class customer service experience to clients in the Portuguese and LATAM market. Vitor troubleshooted and maintained frontend and backend systems, while also working closely with Customer Success Managers.

Vitor's earlier experiences include working at Amazon as a TWI Coach and Data Entry professional, where they conducted training and performed data entry tasks. Vitor also worked at ICM ALIMENTARIA BADAJOZ SL as an Outside Sales Project Manager and External Sales Manager. Here, they implemented regulations, developed hygiene and food safety software, and gained CRM experience. Prior to this, Vitor worked at Carrefour España as an Area Manager, where they managed budgets, negotiated prices and deliveries, and supervised department profits.

Vitor Manuel Santos obtained a Master's degree in Food Science and Technology from Escola Superior Agrária de Bragança. Vitor pursued their education at the institution from 1998 to 2004.