Dilan A.

Head of Customer Success at Workist

Dilan A. is an experienced professional currently serving as the Head of Customer Success at Workist, a position held since May 2021, where responsibilities include leading demos, guiding prospects, and providing post-sales support to ensure customer success. Prior roles at Workist include Senior Implementation Consultant and Implementation Consultant, focusing on technical integration and customer training. Dilan A. has also gained expertise as a Project Manager at Siemens, overseeing complex projects and managing stakeholder communications, as well as participating in a corporate management trainee program. Early career experiences include a Junior Project/Operations Manager role at Sunstall Inc. and an internship at Lapp Group. Dilan A. holds a Master’s Degree in Industrial Engineering from Bergische Universität Wuppertal and a Bachelor’s Degree in Electrical and Electronics Engineering from Cologne University of Applied Sciences.

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