Robert Guy, Jr (CSM®)

Robert Guy, Jr. currently serves as a Tier 3 Technical Support Engineer at Workiz Inc., focusing on fintech solutions and enhancing customer satisfaction through rigorous documentation and procedural development. Previous roles include Onboarding Specialist at Workiz Inc., where Robert facilitated data migration and user training, and Brand Ambassador at Capital One, where efforts were centered on event coordination and customer education. Additional experience includes positions as a Concierge at Unibail-Rodamco-Westfield, Team Leader at Clarks, and Photographer's Assistant at Serrato Studios, all emphasizing customer service and relationship building. Robert holds multiple degrees from Palomar College, including an Associate of Science in Accounting and a Certificate of Proficiency in Bookkeeping/Accounting Clerk.