Willem Lokerse

Willem Lokerse is a skilled professional with extensive experience in workflow analysis, customer service, and team leadership. Currently serving as a Grand Juggler at WorkNomads since May 2024, responsibilities include optimizing front office workflows and assisting clients with check-in and bureaucratic processes. Prior experience at TELUS International Bulgaria spans from February 2019 to May 2024 in various roles, including Team Quality Lead and Customer Service Team Lead, focusing on agent coaching and case management. Earlier roles include Campaign Manager and Expert Inbound Agent at Euroccor JSC from August 2016 to February 2019. Willem holds a Bachelor of Applied Science in International Business and two additional degrees in Elementary and Secondary Education from HZ University of Applied Sciences and Rotterdam University of Applied Sciences, respectively.