Josefin Månsson

Josefin Månsson is the current Customer Support Manager at Worksome. Josefin has been with the company since May 2020 and in their role, they manage a team of customer support agents. Prior to their current role, Josefin was a Support Operations: P2P Product & Support Specialist at Tradeshift from July 2018 to April 2020. In this role, they were responsible for making sure that the company's global teams were efficient and scalable. Josefin was also a part-time customer experience agent at FedEx from September 2016 to October 2017 while they were studying Logistics Service Management at Lund University.

Josefin Månsson holds a B.Sc in Logistics & Service Management from Lund University, as well as a 12-unit certificate in Organizational Leadership from Santa Barbara City College. Additionally, they have completed courses in Project Management and Social Science with a focus on economics from Malmö University and STS Education in Malta, respectively.

Their manager is Mathias Linnemann, Co-Founder & CCO. Some of their coworkers include Andrew Dobbs - Client Services Director, UK, James Nicholls - Enterprise Sales Director, UK.