Lauren Hill

Lauren Hill is an accomplished professional with extensive experience in customer experience management across various organizations. Currently serving as Customer Experience Programme Manager at Workspace Group since October 2019, Lauren has previously held roles such as Customer Experience Manager and Cluster Centre Manager within the same company. Prior experience includes positions at The Office Group from February 2017 to October 2019 as Dual Site Business Manager, Business Manager, and Assistant Business Manager. At Lakehouseplc from February 2014 to February 2017, Lauren functioned as Lead Resident Liaison Officer, focusing on data collation and service improvement, and as Resident Liaison Officer, managing client communication and contract progress. Earlier, Lauren worked as Customer Service Manager at Tesco PLC from September 2011 to June 2014, overseeing a large team and enhancing customer service operations. Educational background includes attendance at Wilmington Grammar School from 2003 to 2010.