Natalie Dole

Senior Product Manager at WorkStep

Natalie Dole has extensive work experience in various roles and industries. Natalie is currently employed at WorkStep as a Product Manager since May 2022. Prior to this, they worked at WorkStep as a Director of Customer Success from June 2021 to May 2022, and as a Customer Success Lead from November 2017 to June 2021.

Before joining WorkStep, Natalie worked at Upswell as a Freelance Design Researcher from March 2017 to August 2017. Natalie'sresponsibilities included coding video recordings of research experiments for Intel and coordinating study setups.

Natalie also has experience at Simple Finance, where they held multiple roles. Natalie worked as a User Research Associate from September 2016 to April 2017, conducting surveys and observational studies to understand customer needs. Natalie also managed research vendors and collaborated with multiple teams to track customer touchpoints. Prior to this, Natalie served as a Customer Relations Lead from May 2015 to September 2016 and as a Customer Relations Representative from March 2014 to May 2015. In these roles, they provided support to customers, coached team members, and effectively communicated technical issues.

Earlier in their career, Natalie worked at Bienestar as a Special Projects Coordinator AmeriCorps VISTA from April 2013 to August 2013. Natalie conducted outreach to community organizations and organized workshops for a summer lunch youth program.

Natalie also worked at Catholic Charities Oregon as a Community Development AmeriCorps VISTA from September 2012 to April 2013. In this role, Natalie gained staff buy-in for an asset-building initiative and conducted assessments and research for a business incubator program.

Natalie's earliest work experience was at Lewis and Clark College. Natalie worked as a Community Engagement Coordinator from January 2009 to May 2012, where they mentored students interested in community service opportunities and built relationships between students and community partners. Natalie also held roles as a Site Organizer for Martin Luther King Jr. Day of Service, Leader of the Urban Action New Student Breakaway Trip, and Peer Advisor, providing support and guidance to students.

Natalie Dole has a Bachelor of Arts (B.A.) degree in Sociology/Anthropology from Lewis & Clark College. No specific start or end year information was provided.

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