Archana Trojic is an experienced professional in customer experience and engagement with a robust background in the digital commerce and telecommunications sectors. Currently serving as the Global Head of Customer Experience Center, Boarding & Implementation at Worldline, Archana has held various leadership roles, including Director of Customer Experience and Director of Customer Engagement at Expereo, as well as Director of Customer Success EMEA at Equinix EMEA. Prior experience includes positions such as Senior Operations Manager EMEA at Tangoe and Business Operation Manager Retail at NCR Corporation. Archana holds a BA in Sociology and Economic from Sophia College and has further education from Dunnes Institute.
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