Beatrice Lim (Tsai)

Beatrice (Tsai) Lim has extensive work experience in the customer care and operations field. Beatrice (Tsai) has held various leadership positions throughout their career.

From 2019 to present, Beatrice has worked as the Site Director & Head of Customer Care at both Zepz and WorldRemit in the Philippines.

Prior to this, they worked at Accenture as an Operations Director from November 2017 to March 2019. Beatrice (Tsai) also served as the Site Operations Director at The Results Companies from May 2016 to June 2017.

Before that, they were the Site Operations Director at STARTEK from 2015 to 2016.

At Convergys, Beatrice held multiple roles starting in 2005. Beatrice (Tsai) worked as a Client Services Manager from 2008 to 2010 and as a Sales Operations Manager from 2005 to 2008. Beatrice (Tsai) also served as a Team Leader and Senior Operations Manager during their time at Convergys. Their tenure at Convergys lasted from 2010 to 2014.

Beatrice (Tsai) Lim attended the University of the Philippines, where they pursued a Bachelor of Science (B.S.) degree in Mathematics. Beatrice (Tsai) also attended the University of Southern Philippines, where they pursued a Juris Doctor degree in Law. No specific start or end years were provided for either of their educational experiences.