Sofiia Kopot

Sofiia Kopot is an experienced professional currently serving as the Lead of the Outsource Team at Wow24-7 since January 2022 and as an Account Manager at Qollabe since June 2021, where responsibilities include liaising between clients and various teams to ensure effective communication and feedback. Prior to these roles, Sofiia held positions at Govitall.com as a Shift Lead and Customer Support Representative, overseeing team performance and addressing customer inquiries. Sofiia's career began as a Sales Representative at Clario Tech, where skills in customer support and sales development were honed. Sofiia holds a Master's degree in Computer Systems Analysis and a Bachelor's degree in Applied Linguistics from Lviv Polytechnic National University.